Category: cloud-based point of sale

Vender of the Week: The House of Honey

In January 2010, Kim and Rupert Phillips fulfilled a longtime dream: opening their very own honey showroom, The House of Honey, in Western Australia. The ardent honey connoisseurs have dedicated the better part of their lives to educating their loyal customers on the importance of bees in the world’s ecosystem and to sustainably crafting high-quality Australian honey for their community. Once tethered to clunky cash registers and out-of-date systems, The House of Honey received a serious upgrade when Carbon Group suggested Kim and Rupert move to Vend. With the help of the Vend Expert Partner, the husband-and-wife duo made the

The post Vender of the Week: The House of Honey appeared first on Vend Retail Blog.

Vender of the Week: Watershed

Jake Patterson and James Wright have long loved the ocean and the outdoors — and in 2012, they turned that passion into their way of life by opening the Watershed concept store in Newquay, Cornwall. With their original location, Jake and James focused on bringing brands and products to their community that hadn’t been available in the UK and then naturally progressed to designing and producing their own clothing and items. Watershed officially became its own brand in 2015, and Jake and James launched their online store in 2016. Now, they use Vend and Xero to operate their ecommerce store

The post Vender of the Week: Watershed appeared first on Vend Retail Blog.

How to Personalize the Customer Experience: 5 Quick Tips for Retailers

Personalization is one of the most important aspects of retail and one of the biggest industry trends for 2017. The key to building lasting relationships with customers, personalized shopping experiences generate satisfaction and loyalty on the part of the consumer — and increased revenue for the retailer. If you’re not already providing personalized journeys in one way or another, it’s imperative that you start. Consumers are becoming more and more particular about the retailers they choose to shop with (in part because of the immense surplus of choices), and they’re much more likely to buy from a retailer that makes

The post How to Personalize the Customer Experience: 5 Quick Tips for Retailers appeared first on Vend Retail Blog.

Vender of the Week: LUC. Design

Australia-based retailer LUC. Design, owned and curated by interior designer Lucy Given, is a bit of a jack-of-all-trades. Using her 25-plus years of design and retail experience, Lucy has made LUC. into a destination for beautiful and functional “fashion, homewares, furniture, and art” — and she trusted Vend to take her from LUC.’s tiny starting location to a stunning, 145-square-meter flagship store in Tasmania’s capital of Hobart. We interviewed Lucy to learn more about why she started LUC. and why she chose Vend. Read on for the goods! Tell us a bit about how LUC. got started. What are you all about? I opened my store

The post Vender of the Week: LUC. Design appeared first on Vend Retail Blog.

How to Implement a Killer Omnichannel Strategy

Efficient omnichannel strategies used to be the ultimate goal for retailers — a milestone to work toward on a continuous basis. But times have changed, and both shoppers and retail itself have evolved. Omnichannel is now the standard. But what exactly does omnichannel retail mean? Let’s roll with this working definition: omnichannel retail unifies all available shopping channels (in-store, online, mobile, social media, etc.) in a way that provides customers with smooth, integrated experiences. It’s that last part that’s the key, since seamless shopping experiences are one of the main things customers want from retail in the modern age. Today’s

The post How to Implement a Killer Omnichannel Strategy appeared first on Vend Retail Blog.

Vender of the Week: Look Charmed

Zoe Ryan began her business career at the intrepid age of 20 and now runs two fashion and accessories retail locations: Look Charmed in New Smyrna Beach, Florida and Southern Charm in Asheville, North Carolina. When she decided to move to Florida and open her second store (Look Charmed) while simultaneously managing her first, she realized she needed a cloud-based point of sale system to effectively run her operations. As a long-time user of PayPal, she looked to them for a recommendation — and started her journey with Vend! Read our interview with Zoe below to learn how the Vend-PayPal integration

The post Vender of the Week: Look Charmed appeared first on Vend Retail Blog.