Category: point of sale

Vender of the Week: The House of Honey

In January 2010, Kim and Rupert Phillips fulfilled a longtime dream: opening their very own honey showroom, The House of Honey, in Western Australia. The ardent honey connoisseurs have dedicated the better part of their lives to educating their loyal customers on the importance of bees in the world’s ecosystem and to sustainably crafting high-quality Australian honey for their community. Once tethered to clunky cash registers and out-of-date systems, The House of Honey received a serious upgrade when Carbon Group suggested Kim and Rupert move to Vend. With the help of the Vend Expert Partner, the husband-and-wife duo made the

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Vender of the Week: Watershed

Jake Patterson and James Wright have long loved the ocean and the outdoors — and in 2012, they turned that passion into their way of life by opening the Watershed concept store in Newquay, Cornwall. With their original location, Jake and James focused on bringing brands and products to their community that hadn’t been available in the UK and then naturally progressed to designing and producing their own clothing and items. Watershed officially became its own brand in 2015, and Jake and James launched their online store in 2016. Now, they use Vend and Xero to operate their ecommerce store

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How to Personalize the Customer Experience: 5 Quick Tips for Retailers

Personalization is one of the most important aspects of retail and one of the biggest industry trends for 2017. The key to building lasting relationships with customers, personalized shopping experiences generate satisfaction and loyalty on the part of the consumer — and increased revenue for the retailer. If you’re not already providing personalized journeys in one way or another, it’s imperative that you start. Consumers are becoming more and more particular about the retailers they choose to shop with (in part because of the immense surplus of choices), and they’re much more likely to buy from a retailer that makes

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Will We Be Seeing You at NRF 2017?

2016: what a year! Over the past 12 months, we’ve released a range of exciting features including a shiny new navigation, a revamped Xero integration, advanced user permissions, store credit, cash rounding, and a smoother stock control experience. We’ve also started working with more amazing partners, like Square in the USA, and we have over 19,000 stores (and counting) using Vend. We have plenty more changes in the pipeline for 2017, and we can’t wait to share them with you at NRF in New York from January 15 to 17! NRF is the godfather of all retail trade shows, attracting

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Vender of the Week: Upon A Time Paperie

Upon A Time Paperie owner Emily Jack runs her brick and mortar store out of Australia’s Yarra Valley, catering to every possible paper and stationery need of locals and tourists alike. The shop itself is beautiful, reflecting Emily’s dreamy and ethereal design vibe — but what’s even more special and impressive? Upon A Time donates 30% of its profits to three different charities. We talked with Emily to learn more about her business and her mission and to get the details on how Vend has helped her make Upon A Time a success. Read on for what she had to say. Tell

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4 Steps Vape Stores Can Take to Enhance Their Social Media Presences and Boost Sales

In the past several years, vaping has become a sort of cultural phenomenon. People all over the world have caused the new-age pastime to grow massively in popularity — so much so that Oxford Dictionaries named “vape” its Word of the Year back in 2014. What’s more? The vape wave shows no sign of ebbing: MoreNiche reports that “the e-cig and vaporizer market is predicted to grow year on year at an average rate of 21.8%, reaching $53.8 billion by 2025.” But even so, vaping and vape stores are still relatively new, which means they often fall prey to some

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Vender of the Week: Gnomo

Spanish retailer Gnomo, founded by real-life couple Esther Martín and Álvaro Zarzuela, specializes in “everything you need for your contemporary survival.” We talked to the duo behind the concept store to get an inside look at Gnomo and how Vend has made both business and life easier for them. Read on for the interview. Tell us a bit about how you got started. What are you all about? We’re Gnomo — a concept store in Valencia, Spain. We’re devoted to products rooted in quality design and creativity, from art prints and kitchenware to paper goods and jewelry. We like to

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What to look for in a POS: Software Advice and Vend share their latest insights

With retail becoming increasingly competitive, it’s more important now than ever to have a system in place that gives you a bird’s eye view of your sales, customers, inventory and employees. Point of sale (POS) software brings a lot of these benefits and more, automating processes to save you valuable time amidst the hustle and bustle of retail environments. We spoke with Justin Guinn, retail market researcher at Software Advice, a site that researches iPad POS and other point of sale systems. They shared their latest findings with us looking at the benefits of POS, and insights from retailers thinking

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