Category: restaurant reputation

Behind the Kounta: How Fancy Hanks Grew From A Pop-Up to a Multi-Million Dollar Food Business in 4 Years

Fancy Hanks Customer Story_KountaQ&A with Mike Patrick, Co-Founder of Fancy Hanks, Australia’s first and fastest growing American-style Barbecue Joint Founded in 2013, Fancy Hanks was the brain-child of Mike Patrick and Kent Bell, two friends and kitchen buddies from Melbourne. After many years […]

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4 Tips to Creating a Customer-centric Menu For Today’s Modern Diner

4 tips to creating a customer centric menu_KountaA hospitality brand today is no longer only about serving high-quality food; that’s a basic expectation now, and it’s only one of many components that contributes to your guests’ experiences. In fact, as mobile apps continue to shape how modern […]

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Is Your Hospitality Business One of the Many That Gets Tagged on Instagram Every 28 Seconds?

Why every hospitality business needs instagram_KountaIn 2017 alone, over 70 per cent of Australian SMBs in the hospitality industry use some form of social media to market their businesses. For businesses in general, Instagram can – and is proven to – be highly effective when […]

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How to Drive Positive Reviews on Sites Like Yelp and TripAdvisor

If you’re still on the fence about how much value you can derive from investing in your online reputation, there’s no time like the present to start taking it seriously. With today’s mobile-savvy customers increasing their reliance on review sites […]

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