Privacy Policy - The Rype Group
www.rype.com.au
Rype Holdings Pty Ltd, trading as The Rype Group (ABN 33 106 996 507), is committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our website www.rype.com.au (Site), or providing your information to us directly, you agree to this Privacy Policy.
1. What Personal Information We Collect
We may collect personal information from you when you:
Contact us via the website or email
Register for services or events
Submit an enquiry
Make a purchase
Subscribe to a newsletter
Use our software services
This may include your:
Name
Job title and company name
Email address and phone number
Postal or billing address
Payment or credit card information
Details relating to your use of our products and services
We may also collect information that you submit to us in communications, including via contact forms, live chat, email, or support tickets.
2. How We Collect Personal Information
We collect your information directly when you:
Fill out a form on our website
Communicate with us via phone or email
Engage our services
Subscribe to our content
We may also collect information indirectly via:
Cookies and analytics tools
Third-party systems integrated with our services
Publicly available sources
3. Use of Personal Information
We use your personal information to:
Provide and support our products and services
Communicate with you and respond to enquiries
Manage billing and payment
Send you updates, marketing materials, or newsletters (you can opt out at any time)
Improve our services, website experience, and internal operations
Meet legal obligations
4. Cookies & Website Tracking
We use cookies and similar technologies to improve your experience on our website. These tools allow us to:
Monitor site performance
Analyse visitor behaviour
Personalise content
You may disable cookies in your browser settings, but this may affect site functionality.
5. Disclosure of Personal Information
We may disclose your personal information to:
Our employees and contractors (on a need-to-know basis)
Service providers (e.g., payment processors, cloud hosting, marketing tools)
Regulatory authorities, if required by law
Other third parties where you have given consent
We will never sell or rent your information to unrelated third parties.
6. Overseas Disclosure
Some personal information may be stored or processed by third-party service providers located overseas (e.g., in the United States or European Union). We ensure these providers meet Australian data protection standards through contracts and safeguards.
7. Access and Correction
You have the right to:
Request access to the personal information we hold about you
Request correction of inaccurate or out-of-date information
To do so, please contact us at the details below. We will respond within a reasonable timeframe.
8. Security of Personal Information
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. These include:
Secure cloud hosting
Access controls and encryption
Staff training in data protection
Despite our best efforts, no method of transmission over the internet is 100% secure.
9. Third-Party Websites
Our website may contain links to external sites. We are not responsible for the privacy practices of those sites. You should review the privacy policy of each third-party website before providing your information.
10. Unsubscribing or Withdrawing Consent
You may unsubscribe from marketing emails by clicking the “unsubscribe” link or by contacting us directly. If you withdraw consent for other uses of your data, we may be unable to continue providing certain services.
11. Complaints
If you believe we have breached the Australian Privacy Principles, please contact us. We will investigate your complaint and respond in writing. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
12. Contact Details
For all privacy-related enquiries or complaints:
The Rype Group
Email: [email protected]
Last updated: 18 July 2025